Privacy Policy
This privacy policy explains how Meli’s Maid handles basic information submitted through the website, contact forms, phone calls, texts, and quote requests.
Information we collect
We may collect your name, phone number, email address, service address or area, property details, preferred timing, and any notes you choose to share about the cleaning request.
- Contact details you submit
- Quote request details
- Service preferences and access notes
- Basic website analytics or spam-protection data
How we use information
Information is used to respond to quote requests, schedule cleaning services, clarify priorities, provide customer support, and improve the website experience.
Quote support
We use request details to understand the service, property type, timing, and priorities.
Scheduling
Contact details help us confirm timing, access, changes, and follow-up questions.
Website operation
Basic technical data may help keep the website secure and working properly.
Contact forms, calls, and texts
When you contact Meli’s Maid, you agree that we may reply by phone, text, or email about your quote request or service question. Standard carrier rates may apply for calls or texts.
Sharing information
Meli’s Maid does not sell personal information. Information may be shared only when needed to operate the website, respond to your request, provide service, comply with law, or protect the business and clients.
- Website hosting and technical service providers
- Email or form delivery tools
- Legal or safety requirements if applicable
- Cleaning team coordination when needed for service
Cookies and analytics
The website may use cookies or similar tools for basic functionality, security, analytics, performance, or spam prevention. You can adjust cookie settings through your browser.
Data retention
We keep information only as long as reasonably needed for quotes, service records, business administration, legal requirements, and customer support.
Your choices
You can ask to update, correct, or delete your contact information where legally and operationally possible. You can also choose not to submit optional details, although that may make quoting less accurate.
Questions about this privacy policy?
Contact Meli’s Maid if you want to ask about your information or update details connected to a quote request.